1. Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out forms on our website
• Schedule a consultation or call
• Subscribe to our newsletter
• Contact us via phone, email, or chat
• Interact with our social media pages

This information may include your name, email address, phone number, business name, business address, and any other information you choose to provide.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and fulfill your requests
• Send you marketing and informational communications (including via email and SMS text messages, with your consent)
• Respond to your comments and questions
• Analyze usage and trends to improve our website
• Protect against fraudulent or illegal activity
• Comply with legal obligations

3. Information Sharing and SMS Policy

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this privacy policy. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (e.g., email and SMS providers), who are contractually obligated to keep your information confidential.
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Specifically for mobile phone numbers provided for SMS (text messaging), we have a strict policy: We do not share or sell mobile subscriber data to third parties for their own marketing purposes. This information is only used to send you the messages you consented to receive from Consumers Approach.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. This helps us:

• Remember your preferences
• Understand how you use our website
• Improve our services
• Deliver relevant advertisements

You can control cookies through your browser settings, but some features may not work properly if you disable them.

5. Third-Party Services

Our website may contain links to third-party websites and services, including:

• Google Analytics for website analytics
• Facebook Pixel for advertising
• Google Tag Manager for tracking
• Booking and scheduling platforms
• Social media platforms

These third-party services have their own privacy policies, and we are not responsible for their practices.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

8. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

9. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to request deletion of your personal information.

11. International Users

If you are located outside the United States, please note that we transfer your information to the United States for processing. By using our services, you consent to this transfer.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the “Last updated” date.

13. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us: