Frontpoint Reviews

ABOUT FRONTPOINT

Frontpoint offers wireless home security packages with professional monitoring and app-based control. New customers work with Frontpoint representatives to find a personalized security solution for their home. Systems come preprogrammed and are designed for easy, do-it-yourself installation. Customers can try a Frontpoint home security system risk-free for 30 days.

Compare our top 6 home security system picks

ADT

9.8 Excellent ( 4000  reviews)

Our pick for: Traditional systems

Monitoring: Required

DIY installation available: Yes

Starting equipment costs: $155.98 to $1,109.60

Vivint

9.5 Excellent ( 5000  reviews)

Our pick for: Custom installation

Monitoring: Required

DIY installation available: No

Starting equipment costs: $599.99

SimpliSafe 

9.4 Excellent  ( 3500  reviews)

Our pick for: Self-monitoring

Monitoring: Optional

DIY installation available: Yes

Starting equipment costs: $1.0 million

Ring

9.1 Excellent  ( 4000  reviews)

Our pick for: Value

Monitoring: Optional

DIY installation available: Yes

Starting equipment costs: $155.98 to $1,109.60

Frontpoint

9.0 Good  ( 5000  reviews)

Our pick for: Tech support

Monitoring: Required

DIY installation available: Yes

Starting equipment costs: $402.96 to $790.91

Vector Security

8.9 Good  ( 4000  reviews)

Our pick for: Smart-home automation

Monitoring: Required

DIY installation available: Yes

Starting equipment costs: $46 to $64 per month

How do Frontpoint security systems work?

The Frontpoint Hub and Keypad act as the system’s command center, with cellular connection to 24/7 professional monitoring. You control a Frontpoint system using the company app, Google Home or Alexa. The company gives you the option to choose one of its home security packages or design your own system with add-ons like cameras and sensors.

Systems are easy to install, according to reviewers: “The products are the easiest to install and the company backs their products,” a customer in California told us. “We recently ordered three HD indoor cameras and they were a breeze to install.”

Even though Frontpoint tries to make it as easy as possible, some people still need help. If you have any issues installing a system, reach out to Frontpoint customer service for guidance.

Frontpoint packages and pricing

All Frontpoint alarm packages come with the central Hub and Keypad, at least two door and window sensors, at least one motion sensor, a camera, a set of window decals, a yard sign and door stickers.

Starter Home Security SystemPremier Home Security SystemUltimate Home Security System
Cost*$79$169$419
Motion sensors001
Window/door sensors135
Flood sensors
Indoor camera

*As of publishing date

Frontpoint monitoring costs

Monitoring with Frontpoint starts at $24.99 a month. Both plans come with crash-and-smash protection, automated system checks, remote access and control, mobile alerts and unique user codes. The Ultimate Plan also includes motion-triggered alerts, light control, live video streaming and smart lock control.

Frontpoint security equipment

Frontpoint’s build-your-own option lets you design the right protection package for your home. You can mix and match equipment if you have more specific needs than what’s offered with Frontpoint security packages. In addition to sensors and indoor cameras, Frontpoint has a variety of popular security equipment add-ons.

frontpoint outdoor cameraWireless outdoor cameraNight vision with infraredTwo-way audio and built-in motion sensor$229.99*
white frontpoint wireless doorbell cameraWireless doorbell cameraTwo-way audioEnergy-saver video analytics$229.98*
frontpoint smart door lockSmart lockBank-grade encryptionComes with a three-year warranty$199.99*
frontpoint wireless light controlWireless light controlControl with system and mobile appWorks with Amazon Alexa and Siri$49.99*
frontpoint doorbell cameraWired doorbell cameraInfrared night visionComes with a three-year warranty$199.99*
frontpoint garage door tilt sensorGarage door tilt sensorBuilt-in smart sensorSends real-time notifications$44.99*
Is Frontpoint worth it?
Frontpoint is worth considering if it’s in your budget. It’s a great DIY installation option and reliable professional monitoring.
A reviewer in New Jersey told us they switched to Fontpoint from ADT because “they had good reviews…  and although ADT had better pricing, you can turn some parts of the system on and off at different times with Frontpoint, which was what I was looking for.”
However, some dissatisfied customers described difficulty reaching Frontpoint customer service representatives. If you aren’t sure Frontpoint is right for you, compare Frontpoint vs. ADT or Simplisafe vs. Frontpoint. For other DIY options with more affordable monitoring and month-to-month terms, check out SimpliSafe or Ring.

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