Concord Auto Protect Review

More details about our top 6 extended car warranty picks

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Waiting period: 30 days and 1,000 miles

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Concord Auto Protect

8.9 Good ( 5200  reviews)

Levels Of Coverage : 3

Maximum mileage: 120,000

Waiting period : 30 days

Availability : Nationwide

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Concord Auto Protect Extended Warranty Review

Concord Auto Protect, a Pennsylvania-based vehicle service protection provider with a decade of experience, offers a range of transferable warranty packages. Each of these three options includes 24/7 roadside assistance. Their warranties are competitively priced, and with immediate payments to repair shops, you can get back on the road more quickly than with many other providers.

Concord Auto Protect Extended Warranty Pros and Cons

ProsCons
24/7 roadside assistance on all plansCommon complaints include denied claims and issues with cancellation
Transferable warrantiesNo online quotes or sales option
Instant payment to repair shopsExtensive exclusions and additional charges
Lower pricing than competitors

Is Concord Auto Protect Legit?

offers several positive features if you’re looking for additional protection for your vehicle. While the company is only 10 years old, it stands out because 24/7 roadside assistance is included in all plans. This can be a lifesaver when dealing with lockouts, dead batteries, and other roadside inconveniences and emergencies. 

Concord has a moderately positive online presence (3.98 stars from the Better Business Bureau and 2.6 from Trustpilot users). However, it appears to have issues with refunds, claims, and customer service based on several reviews. Concord Auto Protect is legit, but it’s up to you to determine if its offerings match your needs. 

What Does Concord Auto Protect Cover?

Concord’s coverages come in three different tiers that vary in price and the vehicle systems and parts they cover. With only three options to choose from and no add-ons like you might find with other providers, Concord’s coverage plans are straightforward and easy to understand.

Notably, refers to its offerings as Vehicle Service Plans rather than extended warranties. While this might seem like a matter of semantics, Concord’s website states its service plans are intended to “pick up where manufacturer’s warranties run out.” Its plans include different levels of coverage to meet these needs.

Here are the items covered in each of Concord’s tiers:

Powertrain

The Powertrain plan covers the following vehicle components: 

  • Engine
  • Transmission
  • Drive axle(s)
  • Cooling
  • Brakes
  • Trip interruption
  • Dead batteries
  • Situations when you run out of gas on the road
  • Parts and labor needed for covered breakdowns
  • Towing
  • Locksmith
  • Rental car coverage
  • 24-hour roadside assistance

Advanced

Advanced-level coverage includes all of the components found on the Powertrain plan, plus the following: 

  • All-wheel drive/4×4
  • Electrical
  • Steering (manual or power)

Premium

Concord Auto Project’s most comprehensive plan — Premium — includes everything on the Advanced plan, plus: 

  • Heating
  • Air conditioning
  • Fuel system
  • Antilock brakes (ABS)
  • High-tech electronics
  • Turbocharger or supercharger
  • Rear Suspension
  • Front Suspension

What does Concord Auto Protect not cover?

When entering into an auto protection plan, it’s important to understand what isn’t covered just as much as what is. While many of Concord’s exclusions are in line with industry standards, it excludes more items than some competitors and adds surcharges where other companies do not.

The list below summarizes major restrictions in Concord’s policies, but be sure to read through a sample contract for a complete list of excluded items.

  • Any issue under manufacturer warranty or recall
  • Issues due to collisions, theft, vandalism, and/or acts of nature
  • Improper use or installation of parts
  • Breakdowns as a result of lack of recommended maintenance
  • Exhaust and manual clutch systems
  • Aftermarket additions such as lift kits/drop kits, GPS equipment, and/or audio systems
  • Electric/hybrid vehicles, vehicles used for ride-share, diesel vehicles, cars with four-wheel drive, and/or vehicles with superchargers unless additional fees are paid
  • Maintenance tune-up items
  • Preexisting conditions

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