ABOUT CHOICE HOME WARRANTY
Choice Home Warranty offers two levels of protection plans and multiple add-on options to protect against unexpected home system or appliance repairs and replacements. Both home warranty plans cover household items regardless of age. Customers can make claims 24/7 through the online account center or by phone. Choice Home Warranty plans are available in all states except California; the company has partnered with Home Service Club of California to provide Choice Home Warranty-branded products in California.
Our Top 6 Best Home Warranty Companies:
Select Home Warranty -For excellent coverage at the lowest price
Monthly premium cost: $57 to $63
Service call fee: Starts at $75
Labor guarantee: Contact for info
Available plans: 47 states
First Premier Home Warranty
Monthly premium cost :Starts at $39.99
Service call fee
: $75
Labor guarantee 90 days
Available plans: 44 states
American Home Shield
Monthly premium cost :$29.99 to $89.99
Service call fee
: $100 or $125
Labor guarantee 30 days
Available plans: 48 states (not Alaska, Hawaii or New York City)
Choice Home Warranty -Award-winning provider
Monthly premium cost: $46.83 to $54.75
Service call fee: $85
Labor guarantee: 30 days
Available plans: 49 states (not Washington)
Monthly premium cost : $49.99 to $69.99
Service call fee
: $65 to $125
Labor guarantee: 60-day workmanship warranty
Available plans: 50 states
HomeServe
Monthly premium cost :$7.99 to $58.33
Service call fee
: $100
Labor guarantee One year
Available plans: 50 states
Mike
Mandeville, LA
Filing a claim online was easy. I got an immediate call from the plumber. … This was not an emergency. Plumber said he could install immediately if needed with different equipme.
VERIFIED
Martha
Sun City, AZ
First, I received the acknowledgment email, then the scheduled repair. The tech called with time update and he was on time, as well as efficient. Couldn’t ask for more.
Choice Home Warranty cost
Choice Home Warranty prices range anywhere from $46.83 to $54.75 per month. Your exact cost will vary depending on your location and the features of your home.
Most plans from Choice Home Warranty have a flat $100 service call fee per claim. You pay this fee to the service provider who comes to your home. If the cost of a repair or replacement exceeds the coverage limit, the customer is responsible for paying the difference.
Choice Home Warranty refunds your fees if you cancel within 30 days, minus any service costs (unless these charges are prohibited by your state’s laws). If you cancel after 30 days, you’ll receive a prorated refund for your agreement fees, minus any service costs allowed by your state’s laws. You’re also responsible for a $50 administrative fee (or lower, based on state law). See the company’s user agreement for more details.
Choice Home Warranty claims and coverage limits
If you have a contract with Choice Home Warranty and need to file a claim, follow these steps to request service:
- Call or log in to the online account center to request service as soon as you notice a problem. You can make a claim online or call 24/7/365.
- Choice Home Warranty will contact service providers within four hours. It will let you know the contractor’s name and phone number and the appointment time — usually within 48 hours.
- A contractor will arrive at the appointed time and repair or replace the system or appliance. You pay the service call fee of $100.
If your claim is denied, you can ask for Choice Home Warranty to review its decision. The company may ask for maintenance records as part of this review. Choice Home Warranty may deny a claim if the problem is determined to be a preexisting condition or the result of misuse, abuse, neglect or failure to maintain the appliance or system according to the manufacturer’s directions.
Coverage limits
Choice Home Warranty has a $3,000 cap per 12-month period on most covered appliances and systems, though some systems and appliances have lower caps. Some notable exceptions are:
| Covered item | 12-month cap |
|---|---|
| Roof leaks | $500 |
| Septic tank pumping | $250 |
| Septic system | $500 |
| Sprinkler system | $500 |
| Stand-alone ice maker | $500 |
| Trash compactor | $500 |
| Well pump | $500 |
Be sure to ask about coverage limits for any items you’re concerned about before purchasing a service plan.
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Choice Home Warranty coverage exclusions
Choice Home Warranty plans cover all components and parts of certain appliances, such as washers, dryers, dishwashers and garbage disposals. Other appliances and all systems, including air conditioners and water heaters, have coverage exclusions. It’s important to read the service agreement thoroughly so you understand what’s covered before you sign up.
Like many other home warranty companies, Choice Home Warranty won’t cover any preexisting conditions, whether known or unknown, or any failures caused by misuse, abuse, neglect or physical damage. Ultimately, it’s up to the company to determine whether a covered system or appliance will be replaced or repaired.
